STATEMENT REGARDING OUR PRIVACY POLICY

Your privacy is of the utmost importance to Julien & Marin. That's why we take all necessary measures to protect the confidentiality of the personal information you entrust to us.

Whether it's to serve you on a daily basis, when you take advantage of services offered at our various centers, or to meet our legal obligations, we need to collect, use and communicate certain personal information.

The information we collect enables us to identify you and serve you in a way that meets your expectations. It also enables us to comply with various legal and regulatory requirements.

It is our responsibility to ensure that any information we collect is handled securely.

It is in this spirit that our Privacy Policy (the “Policy”) has been developed and is applied within our dental center. This statement explains why and how we collect, process and protect your personal information by applying the provisions of our Policy.

Our Policy Is Based on Four Main Principles:

- Your consent to the collection, use and disclosure of your personal information by the professionals at our centers;

- Our commitment to collect only necessary personal information;

- Our responsibility to protect the security and confidentiality of your personal information;

- Our transparency regarding our practices and obligations in this regard.

What Is My consent to the Collection, Use and Disclosure of my Personal Information?

By giving your consent, you authorize the treating professionals and members of the clinical team to collect, use and disclose your personal information in order to serve you and to meet their legal obligations.

This consent to the collection, use and disclosure of your personal information is necessary to serve you. Generally speaking, it remains valid for as long as you are a patient at one of our centers.

Can I Withdraw my Consent to the Processing of my Personal Information or Refuse to Provide Certain Information?

If you decide to withdraw your consent to the collection, use and disclosure of your personal information required to serve you and to comply with our legal obligations, we will provide you with all the information required to explain the impact of such a decision on our provision of services.

In some cases, it may not be possible to withdraw consent at your discretion due to legal or contractual requirements.

If you refuse to allow us to collect certain personal information, we may not be able to provide you with the services you have requested.

What Personal Information is Collected About Me?

Personal information is information about an identifiable individual. This type of information is confidential.

The type of personal information we may collect varies according to the type of interaction with the customer. Such information may, as the case may be, include but is not limited to:

- First and last name

- Date of birth

- Mailing address

- E-mail address

- Telephone number

- Health information

- Financial information

* If you provide us with information about another person, you must ensure that you are authorized to do so.

If you use our website, we may also collect certain information, such as your IP address, as part of your digital interactions. For more information about the information collected through our website and our use of cookies, please see our online Privacy Policy.

IMPORTANT: We limit the collection of your information to what is necessary to help us serve you better.

How Is My Personal Information Collected?

We collect your personal information from three sources:

- When you request services offered at our centers or when you communicate with us, regardless of the means of communication you use (in person at one of our centers, by telephone, e-mail or, where applicable, by online chat or when you complete a survey, etc.).

- When you use services offered at one of our centers.

- When you browse our Web sites or use our online services. This information may be collected via “cookies” or directly on our sites or applications. For more information, please see our online Privacy Policy.

Who Has Access to My Personal Information?

Access to your information is limited to authorized professionals and staff who require access in the performance of their duties.

Professionals and clinical teams are committed to protecting the confidentiality of the personal information they need to perform their duties. Should we need to communicate your personal information to other people, we will make sure to inform you and ask for your consent, if required.

In all cases, we ensure that security measures are in place to protect the personal information we disclose.

Is My Personal Information Secure?

We rigorously apply a number of organizational, physical and technical security measures, such as restricting access to physical and digital files, monitoring premises and computer systems, and training staff, to protect your personal information against unauthorized access, use and disclosure, as well as against alteration, loss and theft.

How Long Is my Personal Information Kept?

We retain personal information only as long as necessary for the fulfillment of the purposes for which it was collected, or for the minimum retention periods prescribed by the laws and regulations to which we are subject. Once the retention period has expired, we ensure that your personal information is destroyed.

Can I Access or Request Rectification of my Personal Information?

You may ask us to access or correct any personal information we hold about you that is inaccurate, incomplete or misleading. You can do the same if you wish to modify the information we hold on you, for example, following a change in your personal situation or a change of address. It is your responsibility to contact the clinic where you receive care to update your information.

To do so, please consult the information provided in the “How to contact us” section.

How to Contact Us?

Please direct any questions or requests regarding the handling of your personal information to the manager of the clinic where you are receiving care, or contact the Privacy Officer directly.

The person responsible for the protection of personal information and privacy within our organization is accountable for the practices applied in our centers. You can contact him or her at the following e-mail address: rprp@groupedentaire.com

If applicable, please provide your name and contact information, the nature of your request, the name and address of the clinic where you are receiving care, the name of your treating professional or the person you have already contacted, and any other relevant information.